Solutions & Engagement Manager

Full Time

Sales

Remote -

Job Description

Solutions and Engagement, Manager

About Us: AlohaABA is a leading provider of comprehensive practice management solutions for healthcare professionals. Our innovative software and services empower healthcare practices to streamline their operations, enhance patient care, and improve overall practice efficiency. We are committed to helping healthcare providers succeed in delivering high-quality care while maximizing profitability.

Role Overview:

As a Solutions and Engagement Manager at AlohaABA, you will wear many hats, learn continually, teach responsibly, and make waves across the organization. You will balance delivering consultative software demos that clearly connect client challenges to AlohaABA’s value, leading webinars, engaging current customers, and being a voice across the ABA community. Success in this role requires strong organization, relationship-building skills, and a customer-first mindset, as you put your spin on a one-of-a-kind role that heavily impacts both Aloha and the ABA community at large.

What You’ll Do

Manage the Demo process and roadmap discussions to our largest prospects

Be a voice for Aloha across ABA mediums

Build and engage a strong customer and community network, ensuring consistent two-way feedback between the market and Aloha

Lead Webinars

Work with our CSMs to ensure the feedback loop from existing customers is maintained properly

Work with our Ambassador customer group as the face of Aloha

Represent Aloha at industry conferences, including speaking opportunities

Host and/or attend Aloha and Partner Podcasts

Support and influence enterprise deal strategy and close cycles

Partner with AEs on complex, multi-stakeholder deals

Be a loud, unceasing voice internally for what is best for our customers and the ABA community

Improve enterprise win rates and demo-to-close conversion

Strengthen Aloha’s market presence and brand credibility

Ensure the voice of the customer directly informs product and GTM strategy

What this role is not:

A quota carrying AE

A CSM

An Implementation lead

Some Ideas of What We’re Ideally Looking For

SaaS sales experience (healthcare or ABA preferred)

Organized, proactive, and comfortable managing multiple deals

Customer-focused with a consultative mindset

Utilization of multiple tools across the ABA landscape

No fear of presentation and being in front of large audiences

BCBA certification

Not afraid to wear multiple hats

Operates effectively with a high degree of autonomy

Ownership mindset

Join AlohaABA and help shape the future of ABA practice management.

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Customer Support Specialist Job Posting

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Revenue Cycle Client Relations Coordinator

Revenue Cycle Client Relations Coordinator

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Are you able to work in TX/AZ/WA/LA/NC/FL/MO? *

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Do you have experience with ABA billing?

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How many years of experience do you have working for a 3rd party billing agency? *

How many years of experience do you have in revenue cycle management and client services within the healthcare industry? *

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Application: Revenue Cycle Manager

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