CentralReach AR Billing Representative

Full Time

Revenue Cycle Management

Remote -

Job Description

We are seeking a detail-oriented and experienced Central Reach PM System Biller & AR Collector to join our team. This role is responsible for managing the full-cycle billing process within the Central Reach practice management system, with a strong focus on insurance claims submission, payment posting, denial management, and accounts receivable follow-up. The ideal candidate has a deep understanding of insurance payer requirements, revenue cycle management, and behavioral health billing workflows (ABA experience preferred).

Key Responsibilities

Billing & Claims Management

Prepare, review, and submit accurate insurance claims using the Central Reach PM system

Ensure claims are compliant with payer-specific guidelines and authorization requirements

Monitor claim status and resolve submission errors or rejections promptly

Accounts Receivable (AR) Management

Manage and maintain AR aging reports, prioritizing timely follow-up on outstanding balances

Conduct consistent follow-up with insurance payers via phone portals or online systems

Investigate and resolve unpaid or underpaid claims

Denials & Appeals

Analyze denial reasons and implement corrective actions

Prepare and submit appeals with appropriate documentation

Track trends in denials and recommend process improvements

Payment Posting & Reconciliation

Accurately post insurance payments, adjustments, and patient payments

Reconcile payments with Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs)

Identify discrepancies and escalate when necessary

Authorization & Eligibility Oversight

Verify patient insurance eligibility and benefits

Track authorizations and ensure services are billed within approved limits

Collaboration & Compliance

Work closely with clinical, intake, and administrative teams to resolve billing issues

Maintain compliance with HIPAA and payer regulations

Qualifications

Required:

3+ years of medical billing and AR experience (behavioral health or ABA Behavioral Health)

Hands-on experience with Central Reach PM system

Strong knowledge of insurance billing processes, including commercial and Medicaid payers

Experience with claim denials, appeals, and AR follow-up

Proficiency in EOB/ERA interpretation and payment posting

Skills & Competencies

Strong attention to detail and accuracy

Excellent problem-solving and analytical skills

Ability to manage multiple priorities and meet deadlines

Proficiency in Microsoft Excel and reporting tools

Work Environment

Remote or Hybrid

Fast-paced healthcare; behavioral health setting

Collaborative team environment

‍

Apply for this Position

Customer Support Specialist Job Posting

Customer Support Specialist Job Posting

Name *

Invalid value
Phone *

Invalid value
Email *

Invalid value
Address *

Invalid value
Resume *

Choose any file for this field.
Cover Letter

Choose any file for this field.
Screening Questions
Have you used AlohaABA? *

Yes No
Invalid value
Have you used any ABA practice Management platform? *

Yes No
Invalid value
How many years do you have providing support to SAAS customers? *

Invalid value
Are you able to work in TX/AZ/KY/NC/OR/MO/FL? *

Yes No
Invalid value
How many years do you have supporting a SaaS platform? *

Invalid value

Revenue Cycle Client Relations Coordinator

Revenue Cycle Client Relations Coordinator

Name *

Phone *

Email *

Address *

Resume *

Cover Letter

Screening Questions

Are you able to work in TX/AZ/WA/LA/NC/FL/MO? *

Yes No

Do you have experience with ABA billing?

Yes No

How many years of experience do you have working for a 3rd party billing agency? *

How many years of experience do you have in revenue cycle management and client services within the healthcare industry? *

Are you familiar with healthcare software and RCM systems? *

Yes No

Have you ever worked with an offshore team? *

Yes No

Revenue Cycle Client Relations Coordinator

Revenue Cycle Client Relations Coordinator - Multi Platform

Name *

Phone *

Email *

Address *

Resume *

Cover Letter

Screening Questions

Are you able to work in TX/AZ/WA/LA/NC/FL/MO? *

Yes No

Do you have experience with ABA billing?

Yes No

How many years of experience do you have working for a 3rd party billing agency? *

How many years of experience do you have in revenue cycle management and client services within the healthcare industry? *

Are you familiar with healthcare software and RCM systems? *

Yes No

Have you ever worked with an offshore team? *

Yes No

Which platforms do you have experience using?

Application: Senior Technical Project Manager

Application: Senior Technical Project Manager

Name *

Phone *

Email *

Address *

Resume *

Cover Letter

Screening Questions

Have you led cross-functional delivery across Product, Engineering, QA in Agile/Scrum? *

Yes No

Select the Project Management tools you have experience with: *

Are you comfortable presenting status and tradeoffs to executive leadership? *

Yes No

Have you managed projects with distributed teams across multiple time zones? *

Yes No

Do you have 10+ years of technical project/program management experience in a SaaS based software company? *

Yes No

Application: Revenue Cycle Manager

Application: Revenue Cycle Manager

Name *

Phone *

Email *

Address *

Resume *

Cover Letter

Screening Questions

Have you managed an RCM team before? *

Yes No

How many years have you been in client-facing roles? Such as client services, account management or consulting. *

How large was the RCM team you managed? *

Have you worked for a 3rd party billing company before? *

Yes No

Are you familiar with RCM software systems such as Epic, Cener, Athena, NextGen? *

Yes No

Have you ever worked with an offshore team? *

Yes No

Application: Vice President of Engineering

Application: Vice President of Engineering

Name *

Phone *

Email *

Address *

Resume *

Cover Letter

Screening Questions

How many years have you held senior engineering leadership roles (Director, VP, Head of Engineering, etc.)? *

How many engineers have you directly or indirectly managed at the largest point in your career? *

How many years of experience do you have working in SaaS companies? *

Do you have experience working in a regulated industry (Healthcare, FinTech, GovTech, etc.)? *

Yes No

How many years of experience do you have leading teams building AI-enabled products or services? *

How many years of experience do you have leading distributed engineering teams across multiple time zones? *

Do you hold a Bachelor's or Master's degree in Computer Science, Engineering, or a related field? *

Yes No

This position is based in the Dallas–Frisco area, currently remote but with a hybrid schedule soon requiring 2-3 days per week in-office. Are you able to commit to this schedule? *

Yes No

Will you now or in the future require sponsorship for employment visa status? *

Yes No

CentralReach AR Billing Representative

Application: CentralReach AR Billing Representative

Screening Questions

Marketing Manager Job Posting

Screening Questions

Customer Support Specialist Job Posting

Screening Questions

Revenue Cycle Client Relations Coordinator

Screening Questions

Revenue Cycle Manager - Multi Platform

Screening Questions

Revenue Cycle Client Relations Coordinator - Multi Platform

Screening Questions

Application: Senior Technical Project Manager

Screening Questions

Application: Customer Success Manager (PT, OT, ST)

Screening Questions

Application: Revenue Cycle Manager

Screening Questions

Application: Senior AI Engineer

Screening Questions

Application: Vice President of Engineering

Screening Questions

Application: Community and Content Lead

Screening Questions

email

Phone